Important Legal Information

🔒 Privacy Policy

Effective Date: November 1, 2025

Balance Central (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://balancecentral.online, including any contact forms, group sign-up forms, and shop pages.

1. Information We Collect:

  • Personal Information: Name, email, phone number (via forms or sign-ups)

  • Payment Info: Collected securely via third-party processors (e.g., Stripe)

  • Usage Data: Pages visited, IP address, device/browser info via Google Analytics

  • Email Data: If you opt in to newsletters (via Mailchimp or similar)

2. How We Use Your Information:

  • To communicate with you (via forms or email)

  • To process orders and manage appointments

  • To provide you with updates, promotions, or newsletters

  • To improve website performance and user experience

3. Third-Party Tools We Use:

  • Google Analytics

  • Mailchimp or other email providers

  • Stripe (for secure payments)

  • Calendly (for scheduling)

  • SimplePractice (for therapy, if applicable)

    These platforms have their own privacy policies.

4. Cookies & Tracking:

We use cookies to enhance user experience. You can disable cookies via your browser.

5. Your Rights:

You can request access to, correction of, or deletion of your personal data at any time. Please email us at [email protected]

6. Children’s Privacy:

Our site is not intended for children under 13.

7. Contact:

For privacy concerns, email us at [email protected]


📜 Terms & Conditions

Effective Date: November 1, 2025

By accessing and using this website (https://balancecentral.online), you agree to the following Terms & Conditions. If you do not agree, please do not use the site.

1. Intellectual Property:

All content, including workbooks, images, graphics, and products, are the property of Balance Central and may not be copied, reproduced, or distributed without permission.

2. Product Sales:

  • All physical and digital products are sold as-is.

  • No guarantees of therapeutic outcomes are made.

  • Due to the nature of digital goods, refunds are not offered on downloads.

  • Apparel, mugs, and other physical items may be exchanged if damaged upon arrival (contact us within 7 days).

3. Use of Resources:

Our mental health materials (e.g., workbook pages, breathing guides) are for educational and wellness use only and are not a substitute for professional therapy.

4. User Conduct:

You agree not to misuse or interfere with the website, attempt unauthorized access, or submit false or harmful information through forms.

5. Limitation of Liability:

Balance Central is not liable for any damages resulting from the use of this site or its content.


⚠️ Disclaimer

Effective Date: November 1, 2025

The content on this website, including but not limited to blogs, digital products, workbooks, group sessions, and educational tools, is for informational purposes only.

  • This information is not intended as medical or mental health advice and does not establish a therapist-client relationship.

  • Purchasing or downloading any product from this site does not make you a therapy client.

  • You should consult a licensed provider for mental health concerns. If you are in crisis, please call 911 or visit your nearest emergency room.

We do not guarantee outcomes based on our tools, resources, or services.


🔐 HIPAA Compliance Notice

Effective Date: November 1, 2025

Balance Central may collect basic information such as your name and email through forms for appointments, interest lists, or newsletter sign-ups. These forms are not intended to collect protected health information (PHI).

Please do not submit confidential health information through website forms.

If you become a therapy client, all PHI will be protected according to HIPAA guidelines through a secure client platform (e.g., SimplePractice or another HIPAA-compliant system).